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Clearing the internet browser's cache and cookies is a good way to "reset" the browser so that it receives fresh and updated website information. Any files downloaded will not be deleted; this operation is more about deleting the files that the browser automatically downloaded as a part of its normal operation.
If experiencing a problem on the Portal, clearing both the cache and cookies is a good first step to solving the issue.
The English Access Scholarship Program is sponsored by the U.S. Department of State with funding provided by the U.S. Government and administered by FHI 360.
